Little
Problems, Big Failures
It’s
almost always a little problem, but little problems can cause big failures.
This is something I used to preach regularly to technicians I was coaching or
training. Like most of you, I’ve seen my share of catastrophic failures,
but when the failure is traced back to the origin, it is almost always found to
be a relatively tiny flaw that snowballed into a larger
problem.
Let me
give you an example… In this case, we had a Crown Victoria that had a
small under hood fire that appeared to start from the (DPFE)
Differential Pressure Feedback Exhaust Sensor.
This was a low mileage car
that was less than a year old. I was sure this was something the factory reps
would probably want to look into. I placed a call to our local
Field Engineer and told the technician working on it not to repair the car
until they had inspected it. They inspected the car, condemned the
DPFE Sensor as the culprit, and repairs were authorized to replace the
sensor and any fire damaged components. Parts were ordered, but I had that
nagging feeling there was something else going on here.
Later
that day, the technician approached me saying the Crown Vic will be ready
to go after he clears a
check engine light he found. That did not immediately seem unusual as I would
imagine, with the sensor melted, there would likely be a Diagnostic
Trouble Code registered. But I had a suspicion and
asked him to let me know what he found. There were indeed codes related to the
DPFE Sensor, but he also reported that he found a stored codeP0306,
cylinder # 6 misfire detected. After clearing the codes the P0306 did not
immediately return and our first thought was that the two were unrelated. In
the service bay the car appeared to run fine.
We were about to return the car
to the fleet, but I couldn’t stop thinking about that misfire code and
how it could possibly fit into the engine fire. Then suddenly, it hit
me! I asked the tech to put the car on the hoist and drop the exhaust.
“I want to see the cats.” I told him as he glared at me with that look of
“Why?”. As I suspected, after the exhaust was lowered, inspection of the
catalytic showed the substrate melted and almost
completely blocking exhaust flow.
This made
perfect sense now! A misfiring cylinder #6 overheated the catalytic damaging
the substrate, the increase in exhaust backpressure forced more exhaust
pressure into the DPFE eventually melting the sensor and hoses,
and then continuing to spew hot exhaust under the hood, causing the small fire.
Further, when tracking down the misfire, the only fault found was that the
plug wire was not fully engaged onto the spark plug. This also
made sense. The weakness in firing the #6 cylinder did not show up until under
a load.
So
a little problem created a big failure. A simple
loose spark plug wire connection, led to an engine fire that could have
easily destroyed the entire car. This car was nearly returned
to service after replacing only the damaged parts, which only would have led to
a second DPFE failure, or possibly worse! Taking the time to
think about why the sensor melted in the first place, led us to more part
failures, and eventually the “root cause”, the loose plug wire that
started it all.
Many
times we get busy and rushed, but take the time to go one step
further and think about what caused the part to fail. The pay-off is well worth
it! It may prevent the replacement part from suffering a similar fate;
avoiding an unnecessary comeback, and a potential unhappy customer.
When diagnosing a
car’s electrical system, this type of troubleshooting can be especially
valuable, i.e. don’t just replace that melted relay, find out
why it overheated! Is the load failing and causing too much draw? Are there any
voltage losses in the circuit that would increase the current through the
circuit? What is the small problem causing the large failure? Ideally, the
entire circuit should be tested for any other electrical issues before
simply replacing parts. Power Probe’s circuit testers are the
perfect tools for this type of testing. You can check for voltage drops, load
test components, verify powers and grounds, and with the smart, easy to use
Power Probe testers you can quickly and accurately find those “little problems”
before they can cause “big failures.”
I’m sure
you guys and gals out there under the hoods have your own similar stories, even
an instance where a Power Probe tester helped in your diagnosis. We can all
learn something from them, so please let us know!
By David
Barden
